{"id":1595,"date":"2025-11-15T22:43:27","date_gmt":"2025-11-15T22:43:27","guid":{"rendered":"https:\/\/medicinae.ca\/politique-de-confidentialite\/"},"modified":"2026-01-12T15:09:59","modified_gmt":"2026-01-12T15:09:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/medicinae.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Medicinae<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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Privacy Policy\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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This policy describes how Medicinae Clinic<\/strong> collects, uses, stores, and protects personal information in the context of its medical, medical-aesthetic services, and use of its website.<\/p>

1. Person Responsible for Personal Information Protection<\/strong><\/p>

For any questions or requests regarding your data:
Person Responsible for Personal Information Protection<\/p>

  • Email: info@medicinae.ca<\/li>
  • Phone: 819 933-6323<\/li>
  • Address: 2857 King Street West, Sherbrooke (QC) J1L 1C6<\/li><\/ul>

    2. Information We Collect<\/strong><\/p>

    We collect only the information necessary to provide our services or communicate with you, including:<\/p>

    Information submitted via our contact form:<\/p>

    • Full name<\/li>
    • Phone number<\/li>
    • Email<\/li>
    • Service for which you are seeking information<\/li>
    • Message or description of your request<\/li><\/ul>

      Information related to care:<\/p>

      • Relevant medical information;<\/li>
      • Administrative information (billing, patient records).<\/li><\/ul>

        Information generated while browsing our website, with your consent:<\/p>

        • Essential, analytical, or functional cookies;<\/li>
        • Technical information related to website usage.<\/li><\/ul>

          We never collect information without a legitimate reason.<\/p>

          3. Why We Collect Your Information<\/strong><\/p>

          We use your information to:<\/p>

          • Provide medical and medical-aesthetic care;<\/li>
          • Evaluate your request and offer appropriate follow-up;<\/li>
          • Manage records, communications, and appointment scheduling;<\/li>
          • Process billing;<\/li>
          • Improve our services and the user experience on our website.<\/li><\/ul>

            Each collection has a clear purpose, explained when the information is requested.<\/p>

            4. Consent<\/strong><\/p>

            Your consent is obtained before any collection, use, or communication of your information, except where permitted by law.<\/p>

            You can at any time:<\/p>

            • Withdraw your consent;<\/li>
            • Request modification or deletion of your data, where allowed.<\/li><\/ul>

              To do so, contact the person responsible for personal information protection.<\/p>

              5. Disclosure to Third Parties<\/strong><\/p>

              We only share your information with:<\/p>

              • Healthcare professionals involved in your care;<\/li>
              • Secure service providers who assist us in our operations (record management, communication tools, hosting);<\/li>
              • Government agencies, when required by law.<\/li><\/ul>

                If data must be transferred outside Quebec, a privacy assessment will be conducted in accordance with Law 25.<\/p>

                6. Storage and Security<\/strong><\/p>

                We retain your information as long as necessary to provide services and meet legal obligations.<\/p>

                We apply physical, technological, and administrative security measures to protect your data against:<\/p>

                • Unauthorized access;<\/li>
                • Loss or theft;<\/li>
                • Unauthorized disclosure.<\/li><\/ul>

                  In the event of an incident posing a serious risk, we will notify the Commission d\u2019acc\u00e8s \u00e0 l\u2019information and the affected individuals.<\/p>

                  7. Your Rights<\/strong><\/p>

                  You can at any time:<\/p>

                  • Access your information;<\/li>
                  • Request corrections;<\/li>
                  • Request cessation of dissemination or deletion (within legal limits);<\/li>
                  • Withdraw your consent;<\/li>
                  • File a complaint.<\/li><\/ul>

                    All requests must be addressed to the responsible person mentioned above.<\/p>

                    8. Cookies and Consent Tools<\/strong><\/p>

                    Our website uses a cookie management plugin that allows you to:<\/p>

                    • Accept, refuse, or customize the cookies used;<\/li>
                    • Consult the description of cookie categories;<\/li>
                    • Modify or withdraw your consent at any time.<\/li><\/ul>

                      The types of cookies that may be used:<\/p>

                      • Essential cookies: necessary for the website to function;<\/li>
                      • Analytical cookies: anonymized statistics, with your consent;<\/li>
                      • Functional\/performance cookies: enhance user experience, with your consent.<\/li><\/ul>

                        No non-essential data is collected without your permission.<\/p>

                        9. Policy Updates<\/strong><\/p>

                        This policy may be amended to reflect legal or operational changes.
                        The most recent version is always available on our website.<\/p>

                        Last updated: November 15, 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                        Medicinae Privacy Policy This policy describes how Medicinae Clinic collects, uses, stores, and protects personal information in the context of its medical, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1595","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policy - Medicinae | Medical-Aesthetic Clinic<\/title>\n<meta name=\"description\" content=\"Contact Medicinae Clinic in Sherbrooke for your health, medical-aesthetic, and wellness needs. 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